Store Policy

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Privacy Policy

At UltraGile, we respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your data.

When you visit or make a purchase on our website, we may collect the following information:

• Personal Details: Your name, email address, shipping address, and payment information (such as card details) to process your order.
• Basic Usage Data: Non-personal information like your IP address, browser type, device information, and browsing patterns for improving our website and services.
• Communication Records: Records of your interactions with our customer service team.

We use your information to:

• Process and ship your orders
• Communicate with you about your purchase and delivery status
• Improve your shopping experience on our site
• Provide customer support and respond to inquiries
• Prevent fraud and enhance website security
• Comply with legal obligations

We do not sell your personal information. We share your data only with:

• Service Providers: Trusted partners like payment processors and shipping companies, solely for fulfilling your order
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality agreements in place

We use cookies and similar technologies to:

• Ensure our website functions properly
• Remember your preferences and settings
• Analyze site traffic and user behavior
• Provide a personalized shopping experience

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Regular security assessments
• Limited employee access to personal information
• Secure payment processing

However, no system is completely foolproof, so we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Data portability (where technically feasible)
• Withdraw consent at any time (where processing is based on consent)
• Opt-out of marketing communications

To exercise these rights, please contact us at Ultragile@outlook.com.

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Apple Pay

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: Ultragile@outlook.com 

Last Updated: May 20, 2025