Terms of Service

The fine print.

Last updated: May 2026

1. Who we are

UltraGile is a women's premium linen and cotton clothing brand based in Florida, USA, with garments designed and produced by hand in Lithuania. By using this website (the "Site") or placing an order, you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the Site.

2. Ordering & payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order, including for reasons of inventory, pricing errors, or suspected fraud. Your order is confirmed only when we send an order confirmation email.

All prices are in US Dollars. Applicable sales tax is calculated at checkout based on your shipping address. Payment is processed securely; we do not store full credit card information on our servers.

3. Shipping & delivery

Orders ship from our Lithuanian atelier within 1–2 business days. Delivery times vary by destination and shipping method. Detailed shipping information is available on our Shipping & Returns page.

Risk of loss passes to you upon delivery to the carrier. We are not responsible for shipping delays caused by the carrier or customs.

4. Returns & exchanges

We accept returns of unworn, unwashed items in original condition within 14 days of delivery. Sale items are final. See Shipping & Returns for full terms.

5. Product accuracy

We make every effort to display product colors and details accurately, but cannot guarantee exact color reproduction across screens. Each piece is handmade — small variations in fabric, stitching, and dye lot are characteristic of artisan production, not defects.

6. Intellectual property

All content on this Site — including images, text, logos, and designs — is owned by UltraGile or used under license. You may not reproduce, distribute, or use any part of the Site for commercial purposes without our written permission.

7. User conduct

You agree not to use the Site for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to interfere with the Site's operation. We may suspend or terminate access at our discretion.

8. Limitation of liability

To the fullest extent permitted by law, UltraGile is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products. Our maximum liability for any claim is limited to the amount you paid for the product giving rise to the claim.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

10. Changes to these Terms

We may update these Terms from time to time. The current version is always available on this page, with the "Last updated" date at the top. Continued use of the Site after changes constitutes acceptance.

11. Governing law

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict of law principles. Any dispute will be resolved in the courts located in Florida.

12. Contact

Questions about these Terms? Email us at ultragile@outlook.com or use our contact form.