Terms and Conditions

---

Welcome to UltraGile! By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully before placing an order.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

• Product Availability: All orders are subject to availability. In the rare case an item is out of stock after you've placed your order, we will notify you as soon as possible and offer a refund or alternative solution.
• Pricing: Prices are displayed in US Dollar, and we reserve the right to adjust prices without prior notice.
• Order Confirmation: After placing an order, you will receive a confirmation email with details. This email confirms that we have received your order, but it does not guarantee product availability.
• Order Cancellation: Orders may be canceled before shipping. Once an order has shipped, our return policy applies.

• Standard shipping typically takes 3-7 business days within the continental United States.
• International shipping may take 7-21 business days, depending on the destination.
• Once an order is shipped, you will receive a tracking number. We are not responsible for any delays caused by customs or postal services.
• Shipping costs are calculated at checkout based on weight, dimensions, and destination.

• We want you to be happy with your purchase! If you're not satisfied, you can return items within 30 days of receipt.
• Items must be unworn, unwashed, and in original condition with all tags attached.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds will be processed within 5-7 business days of receiving your return.
• To initiate a return, please contact us at Ultragile@outlook.com with your order number.

• We accept payments via Credit/Debit Cards, PayPal, and Apple Pay.
• All transactions are secure, and your payment details will not be stored by us.
• Payment must be received in full before orders are processed and shipped.

All content on this website, including images, designs, logos, and text, is the property of UltraGile. You may not copy, distribute, or use any materials from this website without our written consent.

• UltraGile is not responsible for any direct, indirect, or incidental damages resulting from your use of the website, including delays or inaccuracies in product availability.
• We do our best to provide accurate product descriptions, but we cannot guarantee that all information is error-free.
• Our total liability for any claim arising from these terms shall not exceed the amount paid by you for the purchase.

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

For any questions or concerns, please contact our customer service team at Ultragile@outlook.com. We strive to respond to all inquiries within 24-48 hours.

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website. It is your responsibility to review these terms periodically.

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

Last Updated: May 20, 2025